Saturday, February 26, 2011

CMMI - Services

Maturity Levels: CMMI for Services

The process areas below and their maturity levels are listed for the CMMI for Services model:

Maturity Level 2 - Managed
✔ CM - Configuration Management
✔ MA - Measurement and Analysis
✔ PPQA - Process and Product Quality Assurance
✔ REQM - Requirements Management
✔ SAM - Supplier Agreement Management
✔ SD - Service Delivery
✔ WMC - Work Monitoring and Control
✔ WP - Work Planning

Maturity Level 3 - Defined
✔ CAM - Capacity and Availability Management
✔ DAR - Decision Analysis and Resolution
✔ IRP - Incident Resolution and Prevention
✔ IWM - Integrated Work Management
✔ OPD - Organizational Process Definition
✔ OPF - Organizational Process Focus
✔ OT - Organizational Training
✔ RSKM - Risk Management
✔ SCON - Service Continuity
✔ SSD - Service System Development
✔ SST - Service System Transition
✔ STSM - Strategic Service Management

Maturity Level 4 - Quantitatively Managed
✔ OPP - Organizational Process Performance
✔ QPM - Quantitative Project Management

Maturity Level 5 - Optimizing
✔ CAR - Causal Analysis and Resolution
✔ OPM - Organizational Performance Management

1 comment:

  1. Thank you for sharing nice information about CMMI for Services. I always read your blog for know something new about CMMI. we provides CMMI Services like CMMI Assessment and CMMI Training services for different CMMI models in USA, UK, India. You can inform us for the further posts about this topic and visit our official website http://www.dqsindia.com for more information about CMMI Services and certification.

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